Privacy Policy

This policy explains what information Digital Safety Partners collects through this website, how we use it, and the choices you have. It applies to visitors to our website and to people who contact us through our enquiry form or by email.

1. Who we are

Digital Safety Partners is an independent risk and compliance consultancy that supports fintech and payment businesses with merchant monitoring and due diligence. In this policy, "we", "us", and "our" refer to Digital Safety Partners as the party responsible for information collected through this website. You can reach us at contact@digitalsafetypartners.com.

2. Information we collect

We collect only the information you choose to give us. When you submit an enquiry through our contact form, this may include your name, work email, company name, job title, organisation type, merchant portfolio size, the services you are interested in, and the content of your message. If you email us directly, we receive whatever information your message contains.

Our website does not use advertising or third-party tracking cookies. Any standard server logs are used only to keep the site secure and operational.

3. How we use your information

We use the information you provide to respond to your enquiry, arrange and conduct a consultation, and communicate with you about the services you have requested. We do not sell your information, and we do not use it for automated decision-making.

4. Lawful basis

Where data protection law applies, we process your information on the basis of your consent (which you give when you submit the form) and our legitimate interest in responding to business enquiries. You may withdraw your consent at any time by contacting us.

5. Retention

We keep enquiry information only for as long as necessary to respond to and follow up on your request, and to maintain reasonable business records. When it is no longer needed, we delete or anonymise it.

6. Sharing and confidentiality

We treat client and enquiry information as confidential. We do not share it with third parties except where necessary to operate our business (for example, a service provider acting on our behalf under appropriate confidentiality terms) or where required by law.

7. Security

We apply reasonable technical and organisational measures to protect the information you provide against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information, and to object to or restrict its processing. To exercise any of these rights, contact us and we will respond in line with applicable law.

9. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page.

10. Contact

For any questions about this policy or how we handle your information, email contact@digitalsafetypartners.com.